Why You Still See Delayed Data After Connecting
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Why am I still seeing delayed data after connecting my broker?

Seeing delayed data after connecting a broker usually means the brokerage connection is active but the account does not have the required real-time market data entitlements.

The broker is not selected

  • The broker connection may be established but you did not select the broker as the data source
  • Switch the data source by picking the broker from the list of brokerages in the navigation bar

Missing data entitlements from the broker

  • Verify that the connected broker account includes real-time options data entitlements
  • Check whether the broker account is approved for the relevant exchanges and instruments

What OptiView shows without live data

  • OptiView continues to provide 15-minute delayed OPRA data for supported U.S.-listed options
  • Users can still build options strategies, scan contracts, and analyze payoff visualization without a live feed
  • Trade preparation should rely on live broker data when precise execution pricing matters

Related Questions

Broker
Which brokers does OptiView support?OptiView connects to four supported brokerages: Tastytrade, Tradier, TradeStation, and Charles Schwab. Connecting a broker unlocks real-time option and equity market data and allows users to send order instructions from OptiView directly to the brokerage account.
Charting
What is the difference between delayed data and real-time broker data?OptiView provides either 15-minute delayed market data or real-time broker data, depending on whether a brokerage account is connected. Delayed data is available to all users, while real-time data is provided by a connected broker.
Broker
How can I connect OptiView to my broker?To connect a broker to OptiView, users can link a brokerage account from the account profile or directly within the platform. OptiView connects to the broker through a secure authorization flow that grants limited access for data and functionality.